Shipping Info

Based on the type of product purchased, our Logistics Team decides on the most suitable shipping option to guarantee that your order reaches you in perfect condition. You will find below accurate information regarding all our shipping methods and their relative transit times.

Standard Parcel

Parcel shipping refers to lighter and smaller boxed items. This shipment is entrusted to a parcel delivery service such as FedEx/UPS or DHL. Once the package is collected by the courier, you will receive the tracking link to monitor the status of your shipment. For the large sea shipments, we deal with expeditor/cargomar/amcocargo.

Dedicated Shipping

Dedicated shipping is a shipping method typically used for international shipments of significantly fragile and/or large pieces. Before transit, a custom wooden crate is built around the item to protect it and allow for safe passage. Once the crating process is complete, the crate will be transferred to a transit company and shipped via airfreight. Unlike the standard service, the tracking link to monitor the shipment is available depending on the courier used.

Delivery Information

Our standard delivery service is curbside delivery, but we also offer white glove delivery service upon request at a higher cost. This service can be requested by filling in the form “Need White Glove Delivery” available on the product page, or by contacting us directly at ahkam@metalhub.in